Privacy Policy
Effective Date: [To be inserted at launch]
Last Updated: [To be inserted at launch]
Who We Are
Solar Home Advocate ("SHA," "we," "us," "our") is a consumer education resource operated by e5 Agency. Our website is located at SolarHomeAdvocate.com.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
What Information We Collect
Information you provide directly:
- Name, email address, and phone number (when you submit a form or request a Solar Relief Call)
- State of residence
- Description of your solar contract situation
- Any documents or information you choose to share during a Solar Relief Call
Information collected automatically:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent on our site
- Referring website or search terms
- Cookies and similar tracking technologies (see "Cookies" section below)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide Solar Relief Call services
- Connect you with qualified professionals who may be able to assist with your solar contract situation
- Improve our website and educational content
- Send you relevant updates or information related to your inquiry (only if you opt in)
- Comply with legal obligations
Who We Share Your Information With
We do not sell your personal information.
We may share your information with:
- Modern Financial Partners LLC — When you request a Solar Relief Call, your contact information and inquiry details are shared with Modern Financial Partners LLC for the purpose of connecting you with legal review and resolution services. By submitting a form on our website, you consent to this sharing.
- Service providers — Third-party companies that help us operate our website (hosting, analytics, email). These providers are contractually required to protect your information.
- Legal requirements — We may disclose information if required by law, court order, or governmental regulation.
TCPA Consent
By submitting a form on our website, you provide your express written consent to receive calls, text messages, and communications sent using an automatic telephone dialing system from Modern Financial Partners LLC at the phone number you provided, regardless of whether that number appears on any Do Not Call registry. Message and data rates may apply. You may revoke your consent at any time by contacting us.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve your browsing experience
You can control cookies through your browser settings. Disabling cookies may affect some features of our website.
Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data sharing or marketing communications
To exercise any of these rights, contact us at [email protected].
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Solar Home Advocate
Email: [email protected]
Website: SolarHomeAdvocate.com